HealthEquity and WageWorks

A remarkable benefits partner

HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to help working families connect health and wealth.

HealthEquity’s foundation is our ‘Purple’ culture: the value we place on delivering remarkable service, above and beyond what others expect. Our Purple culture helped us become the nation’s largest independent custodian of health savings accounts (HSAs). We add to that foundation the talented WageWorks team, a national leading provider of reimbursement accounts, COBRA, direct billing, commuter and fitness and education reimbursement programs.

Transitional communications

Our focus will be to provide:

Service
US-based benefits experts available live, every hour of every day
Simplicity
One team delivering an end-to-end solution on a single platform
Security
Strong privacy protections benchmarked against industry standards
Engagement
Education that helps families spend less today and save more for tomorrow
Value
Help our members use their benefits to their full potential

We believe that combining HealthEquity and WageWorks will allow us to provide an enhanced and
innovative solution for your employees and give you greater choice and peace of mind.

Frequently asked questions

Below are frequently asked questions about the integration of companies and how this impacts our members. We will continue providing important updates on this site.

Q: What if I have an account at both HealthEquity and WageWorks?
A: You will continue to access both accounts through your HealthEquity and WageWorks portals. We will notify you of any changes going forward regarding account access.

Q: When was the deal finalized?
A: The deal was finalized and HealthEquity and WageWorks officially became one company on August 30, 2019. Although the deal is done, you will not see any disruption or changes in your service in the near term.

Q: How does this affect my account?
A: In the near term, you will not have any changes or disruption to your account(s) or service. You will continue accessing your benefits through either the WageWorks or HealthEquity customer portals. We will share additional information about how you will access your benefits well in advance of any changes.

Q: How does this benefit me?
A: Combining HealthEquity, one of the largest HSA providers and WageWorks the leading provider of FSA and HRAs allows us to provide an end-to-end platform to help you spend smarter while saving for healthcare now and into retirement.

Q: Will I get a new debit card?
A: No. You will continue using your HealthEquity or WageWorks debit card. You will be notified well in advance if any debit card changes occur.

Q: Will fees associated with my account change?
A: No. You will continue with the same fee structure you have currently. If any fees associated with your account change, we will notify you in advance.

Q: Do I still contact the same member services?
A: Yes. You will continue to contact HealthEquity or WageWorks for account assistance.