Help for individuals
Choose the customer service number that relates to your account or contact member services with general inquiries.
Member services
HSA
24/7/365 Support
FSA, LSA, HRA and commuter benefits
24/7/365 Support
COBRA and direct bill
Mon-Fri: 7am-7pm CT
Not yet a member?
24/7/365 Support
Support for business
If you are a business administrator looking for more information, contact us below.
Client services - HSA
Mon-Fri: 6am-6pm MST
Client services - reimbursement accounts and LSA (Excluding HSA)
Mon-Fri: 6am-6pm MST
Client services - COBRA and direct bill
Mon-Fri: 6am-6pm MST
Client integration solutions (CIS)
Mon-Fri: 6am-5pm MST
Broker services
Mon-Fri: 6am-5pm MST
Health plans
Mon-Fri: 9am-5pm MST
Financial advisors
Mon-Fri: 6am-5pm MST
Talk to sales
If you are a business administrator interested in partnering with us, contact our sales team below.
Frequently Asked Questions
Individuals
You can find out more about how to manage your account at the Account Management Help Center.
To activate your HSA card call: 866.346.5800
You can find out more about how to use and manage your HSA card at the Healthcare Card Help Center.
You can troubleshoot login questions and access at the Login Help Page.
You can find out more about contributions and all the ways you can use your HSA at the Healthcare Card Help Center.
To find out more about Qualified Medical Expenses (QMEs), please visit our QME Page.
Business
For any other inquiries, please reach out to our Client Support emails or phone numbers above.

Mailing address
PO Box 14374
Lexington, KY 40512

